Compliance

Printa moves customer value between NGN payment rails and on-chain meme markets. That mix attracts both real traders and people who want to launder funds or cash out stolen cards. We design the product assuming abuse will be attempted, and we reserve the right to slow, reverse or refuse flows that fail our checks.

This page is a plain-language description of controls — not a licence, not a regulatory opinion letter, and not legal advice for you.

Account signup starts with email verification. Higher-risk actions — larger withdrawals, certain corridors, or accounts flagged by monitoring — can require additional identity evidence. We and/or our payment partners may ask for government ID, selfie checks, or proof of bank account ownership.

Providing false documents is grounds for immediate closure and forfeiture of deposits tied to fraud. We retain KYC artefacts as required for partner and record-keeping rules.

• Velocity limits on deposits, trades and withdrawals.
• Device, IP and behavioural signals for account takeover and mule patterns.
• Manual review queues for unusual PnL, circular funding or rapid cash-out.
• Cooperation with payment partners on chargebacks and with lawful information requests.

We do not advertise “no KYC anonymous cashout.” If a corridor is open with light checks, limits stay low until risk is better understood.

You may not use Printa if you are on applicable sanctions lists, or if you are locating or operating from a jurisdiction where we or our partners prohibit service. We may geo or partner-block access without listing every restricted region in public docs (lists change). Circumventing blocks with VPNs to commit fraud is a Terms violation.

Customer ledger balances are tracked in Printa’s databases. Crypto inventory for execution sits in wallets and treasuries we operate. We aim to keep operational wallets funded for fills and withdrawals; that is treasury management, not a promise that every token is ring-fenced in a bankruptcy-remote trust under every jurisdiction.

On-chain explorer balances and your in-app portfolio can temporarily diverge during confirmation, recovery or reconciliation. Support can explain a specific hash if you open a ticket with the trade id.

We filter some untradeable or honeypot tokens and may refuse routes that cannot round-trip. We do not control mint authorities, liquidity, or social channels of meme projects. Listing or indexing a token is not an endorsement and is not a securities offering by Printa.

Approved Callers can earn a configurable reward — either a percent of Printa’s platform fees or a flat ₦ amount — when a followed trader buys via their call (within the attribution window) and later closes that attributed size in net profit after fees. The follower is not charged an extra “Caller fee” on top of normal trading fees. Mode, amount and window are set in admin config and snapshotted per call. Unrealized gains never pay Callers.

Calls must carry sponsored-interest / risk language. Printa is not affiliated with Callers as advisors.

Trade, fee, deposit and withdrawal records are kept for operational and compliance retention. We may produce extracts for partners, auditors or competent authorities when lawfully required. Public marketing stats (volume, user counts) are aggregates and may lag or exclude test traffic.

Suspected fraud, Caller scams, or vulnerability reports: [email protected] or [email protected]. Include timestamps, account email, tx hashes and screenshots. Do not attach seed phrases or passwords.